The Responsibilities Of An Administrative Assistant Submitted By:
Amy Nutt
In any company, one of the employees with the biggest variety of responsibilities
is the Administrative Assistant. A good Administrative Assistant is
constantly flexible, and doesn’t limit his or her responsibilities
to typing or filing or answering phones. As an Administrative Assistant’s
prime responsibility is the running of the office, the work of an
Admin changes from day to day.
Though the clerical and office skills of many Admins are often overlooked,
the best Admin Assistants can make themselves stand out by completing
office tasks with the utmost efficiency. Though it’s difficult to
list the specific responsibilities of an Administrative Assistant,
some of the most common tasks an Admin must undertake in the running
of the office are:Answering Phones and Scheduling Appointments Though
many larger companies have Receptionists, the job of answering the
phones in smaller companies
often falls to the Administrative Assistant. This is often one
of the more difficult responsibilities an Admin has, as phone calls
range from client questions, to information from corporate, to irate
customers. Many Admin Assistants also schedule meetings, both internally
and with external customers and support. This requires sharp organizational
skills, as mixing up free times and dates for busy co-workers can
lead to disaster.Preparing and Sending Correspondence Whether it
be writing the end-of-year newsletter or an informational letter
to clients, many Admin Assistants are give the job of organizing,
writing, and sending correspondence.
This requires good communications abilities, as well as an in-depth
knowledge of grammar and spelling. The sending of correspondence,
especially in large volume, often requires expertise with Microsoft
Word’s Mail Merge feature, as well as experience with Excel spreadsheets.Writing
and Preparing Reports, Documents, and Spreadsheets Preparing reports
and documents is usually one of the most important tasks of an administrative
assistant. Whether creating a simple spreadsheet to track employee
attendance, or using information from corporate to create an in-depth
report on the company’s results, most Administrative Assistants
need a very high level of Microsoft Excel knowledge. Organizing
and Running the Office Having great organizational skills is the
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